1. Preamble Scope
This Privacy Policy is designed to inform you clearly and transparently about how ArmeniaBridges collects, uses, protects, retains, and shares personal data gathered during your navigation of the website armeniabridges.fr and when using our contact and exchange forms.
This policy applies to all visitors, professionals, producers, buyers, service providers, and institutional representatives engaging with ArmeniaBridges. It is established in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation or “GDPR”) and Law No. 78-17 of 6 January 1978, as amended, relating to information technology, data files, and civil liberties.
2. Data Controller
The data controller for personal data collected on the site is:
ArmeniaBridges (Company in formation / registration)
Dedicated DPO / Personal Data Contact Email: contact@armeniabridges.fr
Country of Legal Affiliation: France
3. Personal Data Collected
When using our platform and forms, ArmeniaBridges may collect the following categories of data:
- Identity and Contact Data: Salutation, first name, last name, professional or personal email address, phone / WhatsApp number, function or title within your organization.
- Organization-Related Data: Name of your company or institution, country of residence or establishment, postal address, postcode, city, sector of activity, status (producer, buyer, distributor, logistics provider, freight forwarder, public authority).
- Data on Your Business Projects: Type of products concerned (agri-food, wine, textile, cosmetics, technology, etc.), estimated volumes, target markets, regulatory, logistical, or customs needs detailed in your messages.
- Technical Browsing Data: Anonymized IP address, device type, browser, pages viewed, and date/time of access (via hosting server technical logs).
No sensitive data within the meaning of Article 9 of the GDPR (health data, political opinions, religious beliefs, etc.) is requested or processed by ArmeniaBridges.
4. Purposes and Legal Bases of Processing
The data collected by ArmeniaBridges is processed for specific, explicit, and legitimate purposes:
| Purpose of Processing | Legal Basis (GDPR) |
|---|---|
| Processing and Responding to Your Contact Requests, information requests, or quote requests submitted via the site. | Execution of pre-contractual measures taken at your request (Art. 6.1.b of the GDPR). |
| B2B Business Matching between Armenian producers and qualified European buyers / partners. | Legitimate interest in bilateral economic development and explicit user consent (Art. 6.1.a and 6.1.f). |
| Partner Relationship / CRM Management (case tracking, correspondence archiving). | Legitimate interest in ensuring quality service and rigorous monitoring of our partners (Art. 6.1.f). |
| Website Security and prevention of fraud or cyberattacks. | Legal obligation and legitimate interest in preserving service integrity (Art. 6.1.c and 6.1.f). |
5. HubSpot Data Hosting in Germany (European Union)
To ensure optimal, secure, and centralized management of its partner relationships and requests from website forms, ArmeniaBridges relies on the globally renowned CRM solution published by HubSpot, Inc.
Data Localization Clause in the EU:
ArmeniaBridges has subscribed to HubSpot's European infrastructure. All personal data collected via contact forms and integrated into our CRM is hosted and stored on secure servers located in the Federal Republic of Germany (Frankfurt Data Center).
This location in Germany ensures that your information benefits from strict and comprehensive protection under the GDPR legal framework of the European Union, with internationally recognized security certifications (ISO 27001, SOC 2 Type II).
To learn more about the security and compliance measures deployed by HubSpot, you can consult HubSpot's Trust Policy: hubspot.com/fr/privacy-policy.
6. Website Infrastructure Hosting
Le site internet armeniabridges.fr (fichiers, bases de données WordPress et médias) est hébergé par la société :
Host: OVH SAS
Registered Office: 2 rue Kellermann, 59100 Roubaix, France
Data Center Location: France (European Union)
Website: ovhcloud.com
7. Data Retention Period
ArmeniaBridges applies the principle of minimization and retains your data only for the period strictly necessary to fulfill the intended purposes:
- Information Requests and Commercial Contacts (Prospects): Data is retained for a maximum period of three (3) years from its collection or the last contact initiated by you.
- Business Partners and Contractual Clients: Data necessary for managing the contractual relationship is retained for the entire duration of the relationship, then archived in accordance with legal limitation periods (notably 5 to 10 years for accounting and tax obligations).
- Browsing Data and Technical Logs: Retained for a maximum period of twelve (12) months in accordance with legal requirements.
8. Recipients and Non-Transfer of Data
Your personal data is strictly intended for authorized ArmeniaBridges staff.
They are not subject to any transfer, sale, exchange, or rental to third parties for promotional or advertising purposes.
Within the strict framework of our bilateral intermediation missions (B2B business matching), certain professional contact details may be transmitted to business partners (e.g., targeted Armenian producer or European buyer, approved freight forwarder) only with your prior consent or at your explicit request.
9. Your Rights Regarding Your Personal Data (GDPR)
In accordance with Articles 15 to 22 of the GDPR, you have the following fundamental rights regarding your data:
- Right of Access (Art. 15): You may request confirmation that your data is being processed and obtain a full copy thereof.
- Right to Rectification (Art. 16): You may demand that your inaccurate or incomplete data be corrected without undue delay.
- Right to Erasure / Right to be Forgotten (Art. 17): You may request the definitive deletion of your data, subject to legal retention obligations.
- Right to Restriction of Processing (Art. 18): You may request the temporary restriction of processing of your data in cases provided by law.
- Right to Data Portability (Art. 20): You have the right to receive your data in a structured, commonly used, and machine-readable format.
- Right to object (Art. 21): You may object at any time, for reasons relating to your particular situation, to the processing of your personal data.
- Post-mortem directives: You can define instructions regarding the retention, erasure, and communication of your data after your death.
10. How to Exercise Your Rights
To exercise any of your rights or for any question relating to the management of your data by ArmeniaBridges, you can send us your request by email to:
Email: contact@armeniabridges.fr
Subject: Exercise of GDPR Rights / Personal Data
We commit to responding to your request as soon as possible and no later than one (1) month from its receipt, extendable by two months in case of proven complexity in accordance with GDPR provisions. In case of reasonable doubt about your identity, proof of identity may be requested.
11. Cookies and Trackers
Le site armeniabridges.fr veille à limiter au strict minimum l’usage de cookies.
Only strictly technical cookies, essential for the proper functioning of the site (session memorization, language selection, security), are deposited by default. These cookies do not require prior consent in accordance with CNIL recommendations.
You can configure your browser to block or be alerted to the existence of these cookies, although some site functionalities may be altered as a result.
12. Complaint to the Supervisory Authority
If, after contacting us, you believe that your Data Protection rights are not being respected or that the processing of your data does not comply with data protection rules, you have the right to lodge a complaint with the competent supervisory authority:
National Commission for Information Technology and Liberties (CNIL)
3 Place de Fontenoy - TSA 80715 - 75334 Paris Cedex 07, France
Website: www.cnil.fr
13. Privacy Policy Update
ArmeniaBridges reserves the right to update this Privacy Policy at any time, particularly in response to legal, jurisprudential, or technical developments. The enforceable version is the one published online on the date of your consultation.